Maintenance and Repairs to your Council Home

If you are a tenant in a Westmeath County Council home on which you pay rent, the following repairs will be carried out by us:

• Structural repairs
• Roof repairs, repairs to external walls and doors
• Electrical faults
• Window Repairs (excluding glass)
• Flooding

You as the tenant are responsible for the following maintenance and repairs to your home:

Click here for Tenant’s Responsibility

Routine repairs may not be carried out if your rent account is in arrears unless an agreement is in place to clear these arrears.  Please contact our Finance Department at 044-9332056  to make an agreement.

If you have an emergency repair after 5pm or at the weekend ring the Out of Hours Service on Tel 0449332000.

When reporting the problem, please tell us the following information:

• Your name
• Address.
• Contact phone number
• A description of the problem. 

We will then arrange a date and time for it to be fixed, as follows:

• Routine repairs: Fixed within 8 weeks, e.g. replacing a toilet.
• Urgent repairs: Fixed within 5 working days, e.g. heating.
• Emergency repairs: Fixed immediately, e.g. water leak, faulty sockets.

Note: If the problem to be fixed has been caused by you or someone else living in the house, you will have to pay the cost of any repairs.

For more information contact your local area office.

Tenants Responsibility

Internal Repairs 

• Filling plaster cracks
• Repairing and replacing cupboards, wardrobes, kitchen units and their doors, hinges, handles, locks, catches and drawers.       
• Repairing, replacing and fitting wall and floor tiles. 
• Damages caused by the tenant, members of the household, or visitors. 
• Damage caused by negligence or vandalism.
• Carrying out repairs due to condensation.   
• Floor and wall tiles and floor covering.  
• All internal decoration.
• Maintenance of smoke alarms.
• Repairs arising from Condensation damage.
• Ventilation covers. 

Electrical Repair 

• Repairing and replacing ceiling roses, lamp holders and plugs of any appliances. 
• Replacing fuses and light bulbs. 

Doors and Windows 

• Repairing window stays, catches and restrictors. 
• Draught proofing doors and windows. 
• Repairing and replacing external and internal locks and handles except for fair wear and tear. 
• Replacing broken glass in houses.
• Protection of external, doors, windows and other woodwork (which requires painting at 3 year intervals).

 External Repairs 

• Keeping gardens and hedges tidy. 
• Repairing or replacing fences, and garden boundary walls. whether erected by the tenant or the Council. 
• Cleaning silt, leaves and other deposits from gutters and down pipes. 
• External painting of houses.
• Cleaning and maintenance of septic tanks.
• Any damager caused as a result of erection of T.V. aerials/satellite dishes etc. 

Cooking & Heating Appliances and Showers 

• Repairing or replacing  all cooking, heating and shower appliances or sockets installed by the tenant.
• Maintenance and replacement of fire grates and fire fronts.
• Maintenance and replacement of solid fuel cookers and other heating appliances.

Plumbing Repairs

• Repairing/replacing waste pipes inside home (Houses only) 
• Cleaning gully traps. 
• Clearing airlocks and obstructions in water pipes. 
• Repairing/replacing taps on sink units or wash hand basins, including leaking or dripping taps. 
• Repairing/replacing a toilet bowel, baths, sinks and wash hand basins except cracked or leaking due to fair wear and tear. 
• Repairing/replacing a toilet cistern and cover, except if it is leaking due to fair wear and tear. 
• Repairing/replacing seats, chains, handles, washers and stoppers for toilets and sinks. 

Area Offices

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